绿色航运

1. FAQ

Question Answer
Is domestic shipping by sea safe? Container shipping is a mature mode of transport; cargo safety is assured under standardized operations. It is recommended to purchase cargo insurance.
How do I track my cargo? Use the domestic shipping waybill number to query; Bofeng Logistics customers can contact customer service for en-route information.
What if my cargo is damaged? Take photos as evidence when picking up → note the discrepancy on the waybill → contact the freight forwarder → file an insurance claim.
What is the fastest delivery time for domestic shipping? South China ↔ East China: 3-5 days, South China ↔ North China: 5-8 days.
Can I choose the shipping line? Yes, indicate your preference for a shipping line when requesting a quote.
What does the consignee need to pick up the cargo? Individuals: ID card; Enterprises: business license + authorization letter for pickup.

2. First Shipment Checklist 🧰

Pre-shipment Preparation:

  • [ ] Confirm cargo type, total weight, total volume
  • [ ] Confirm port of origin and port of destination
  • [ ] Select appropriate container type
  • [ ] Request quotes from logistics companies (provide complete cargo information)

Booking and Stuffing:

  • [ ] Confirm sailing schedule and booking confirmation
  • [ ] Arrange truck arrival time at the factory
  • [ ] Take photos for records when stuffing the container
  • [ ] Confirm loaded container is returned to the terminal on time

Arrival and Pickup:

  • [ ] Notify consignee of estimated arrival time
  • [ ] Confirm identification documents of the person picking up
  • [ ] Check cargo condition when picking up
  • [ ] Return empty container on time to avoid detention fees

📖 Further Reading: Process Overview & Booking Operations · Cost Structure Overview


📞 First time shipping? Let Bofeng Logistics oversee the entire process for you

📞 Hotline: 13075678958 | Email: info@zhbfwl.com

Knowledge Category
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